Terms of Service and Delivery

Echo Algori Data is an AI and software studio based in Norway, delivering services globally, including to customers in Europe, USA and other regions.

We may from time to time collaborate with ALG Dynamics (US-based consulting company) or other partners in the group. Unless otherwise expressly agreed in writing, Echo Algori Data in Norway is your contracting party when you order services via echoalgoridata.no / .com.

These Terms apply to:

• Use of content, forms and functions on our websites
• Service requests (e.g. via "Contact", "Pricing", "For Startups")
• Consulting, advisory, development and automation projects

Including services in:

• AI automation
• App and web development
• Generative AI and agentic systems
• Consulting & strategy
• Marketing & AEO / search
• Support & training

Our websites are primarily for information about our services, case studies and professional content.

• The content is not legal, financial or other professional advice.
• We try to keep information up to date but make no guarantee of completeness, accuracy or availability at all times.
• Any use of information from the website is at your own risk.

You agree to:

• Not misuse the website (e.g. attempted hacking, scraping contrary to robots/technical measures, spreading malicious code).
• Not attempt to circumvent security measures or restrictions.

We may change or remove content at any time, as well as restrict or close access to the website, without prior notice.

4.1. Inquiry

When you submit a form (Contact, Pricing, For Startups or others) or contact us directly, this is considered an inquiry, not a binding order.

We may choose to:

• Provide a non-binding estimate
• Provide a specific offer
• Decline the assignment, e.g. if it does not fit our capacity or values

4.2. Offer and Acceptance

An agreement is normally considered concluded when:

• You accept an offer in writing
• We sign a contract together
• We clearly confirm the order (e.g. via email) and start work as agreed

Oral or informal discussions (meetings, workshops, non-binding advice) do not alone constitute a binding agreement on delivery.

5.1. Service Types

We deliver, among others:

• AI automation and workflows (e.g. n8n/Make, API integrations, agentic systems)
• App and web development (MVPs, dashboards, portals)
• Generative AI (prompt and context design, RAG solutions, internal tools)
• Consulting and strategy (AI roadmaps, maturity assessments)
• Marketing & AEO / search (data-driven SEO/SEM/AEO, content streams)
• Support, training and AI training programs

5.2. No Guarantee of Specific Results

We work to create concrete, measurable results, but we cannot guarantee specific business outcomes (such as revenue levels, Google rankings, or complete absence of errors). KPIs and expected effects will often be goals, not legally binding guarantees, unless clearly stated in the contract.

5.3. Customer's Responsibility

To deliver, you often need to:

• Provide us with correct and up-to-date information about the business, systems and goals
• Ensure necessary access (systems, APIs, data, tools)
• Have legal basis and necessary rights to the data you provide us
• Involve relevant internal resources (e.g. subject matter experts, IT, security)

Our solutions often use third-party AI services (e.g. OpenAI, Anthropic, Google, DeepSeek, etc.), as well as automation platforms (n8n, Make, Zapier, Supabase, etc.). Therefore, the following applies:

7.1. Price

Prices are agreed in advance and can be:

• Hourly-based
• Fixed price (e.g. for a defined phase or deliverable)
• Subscription or retainer-based (support, maintenance, helpdesk)

Prices are normally quoted excl. VAT, unless otherwise clearly stated.

7.2. Currency and Customers Outside Norway

Standard invoicing normally takes place in NOK. For customers outside Norway, we can agree on invoicing in another currency (typically EUR or USD). Any currency risks and bank fees can be agreed upon and may be covered by the customer.

7.3. Payment Deadlines and Delays

Payment deadline is normally 14 days net, unless otherwise agreed.

• In case of late payment, we may charge late payment interest according to applicable rates and any reminder fees, in accordance with Norwegian law.
• In case of material payment default, we may stop work, withhold deliveries and/or terminate the agreement.

Project-Based Services

• Before start: Full refund of any advance payment.
• During project: Payment for work completed to date, based on time tracking or percentage of progress.
• After delivery: No refund for completed deliverables.

Startup Accelerator

• VALIDATE: Refundable until work begins (normally within 48 hours after payment).
• PROTOTYPE/SCALE: 50% refund if cancelled before week 2. Thereafter payment for completed work.

Subscription and Retainer Services

• Monthly cancellation with 30 days notice.
• Unused hours/credits expire at end of period, unless otherwise agreed.

8.1. Existing Material

Each party retains ownership of its own existing material, know-how, tools, methods, code libraries, design, scripts, templates and similar – even if used in the project.

8.2. Deliverables to Customer

Unless otherwise agreed in writing:

• The customer receives a non-exclusive, perpetual license to use deliverables we have specifically developed for the customer's purpose (e.g. code, dashboards, integrations), tied to their own business.
• We retain the right to reuse general solutions, components, patterns and code in other projects, as long as this does not involve sharing the customer's confidential information.

8.3. References

Unless you expressly object, we may:

• List you as a reference customer and mention you in pitch decks, lists and "trusted by" sections
• Briefly describe the project on the website and in case studies (design agreed reasonably)

You can ask us at any time to stop using your name or logo in marketing going forward (but we normally cannot change historical documents already out in the world).

The parties undertake to treat all non-public information about each other's business confidentially.

• The information may only be used for purposes necessary to carry out the project.
• The confidentiality obligation also applies after the agreement has ended, as long as the information has not become publicly known through other legal means.

However, we may share necessary information with:

• Subcontractors/data processors
• Advisors (lawyer, auditor, etc.)
• Public authorities where required by law

We may use subcontractors (e.g. developers, designers, consultants, operations partners and companies in the same group, such as ALG Dynamics) to deliver parts of the services.

• We are responsible for ensuring that these subcontractors fulfill their obligations under the agreement and GDPR.
• For processing of personal data, we enter into data processing agreements in accordance with GDPR art. 28.

Processing of personal data is further regulated in our Privacy Policy, which is an integral part of these Terms.

• When we are the data controller, the Privacy Policy applies.
• When we are a data processor on your behalf (the customer), we will enter into a separate Data Processing Agreement (DPA) describing purpose, categories, security measures, subcontractors and storage time, in accordance with GDPR.

To the extent permitted by applicable law, the following applies:

Neither party is liable for failure to fulfill obligations due to circumstances beyond the party's reasonable control, for example:

• Natural disasters, war, riots, strikes, pandemics, fire, power outages
• Serious disruptions at cloud providers and infrastructure companies

The affected party shall:

• Notify the other party as soon as possible
• Do what can reasonably be expected to limit damage and resume normal operations

We primarily target businesses (B2B). If you nevertheless enter into an agreement as a consumer, mandatory consumer protection rules in your country will take precedence over these Terms in case of conflict.

Unless otherwise agreed in writing:

• The agreement between you and Echo Algori Data is governed by Norwegian law, without regard to conflict of law rules.
• Any disputes that cannot be resolved amicably shall be brought before Oslo District Court as the exclusive venue.

This only applies to the extent that mandatory consumer protection or international rules do not give you as a consumer better rights.

We may update these Terms when:

• We change service offerings, technology or operations
• There are changes in legislation or regulatory requirements
• We adjust the business model (e.g. new subscriptions, new platforms)

Updated version is always published on the website, with a new effective date at the top. For material changes, we will provide clear notice, e.g. via website, email to customers or in relevant systems.

Questions about these Terms can be directed to: